Director, Community Intelligence

Job Description

The Community Foundation for Greater Atlanta (CFGA) strengthens its region by providing quality services to donors and innovative leadership on community issues.  The Community Intelligence Team was created within the Foundation’s Community department to achieve the Foundation’s vision of being the region’s philanthropic thought leader. The Community department structure consists of two teams: Community Intelligence and Resource Deployment.

The work of the Community Intelligence and Resource Deployment teams includes discretionary and donor advised grant investments and reporting; CFGA donor engagement and support; field research; broad, cross sector change initiatives; community and partner convenings; and broad civic leadership. This work places CFGA at the nexus of multiple, convening streams of knowledge and data-rich conversations.

Specifically, the Community Intelligence (CIQ) Team is responsible for:

  • Gathering, storing, and sharing market intelligence
  • Seeking out new and innovative ways to maximize and leverage resources for community impact
  • Providing community leadership and building relationships with and between donors, nonprofits, and partners to drive Community Foundation Impact Areas of Education, Health / Well-Being, Arts, Community Development, and Nonprofit Effectiveness
  • Building and launching community initiatives and programs within each Impact Area with an eye on continuous improvement
  • Ensuring a strategic, mutually reinforcing learning and operational relationship with the Resource Deployment team responsible for disseminating the Foundation’s discretionary grants, providing grant and field intelligence to CFGA donors for targeted grantmaking and administering the Foundation’s extensive and growing scholarship programs
  • Monitoring and inserting public policy activities into CFGA’s work

The Director, Community Intelligence, will drive the effort to create a knowledge management solution that makes intentional and strategic the use, storage and dissemination of this diverse community data, information and knowledge. The objective will be to 1) advance achievement of the Foundation’s community Impact Areas and metrics; 2) inform and support CFGA donors’ philanthropic interests and investments; and 3) advance the Foundation’s philanthropic and civic strategy and leadership (external).  The Foundation recognizes that the knowledge management solution must integrate with CFGA’s broader financial, donor relations and communications systems.

Key Accountabilities of the Position (including but not limited to):

      • CIQ Strategy, Leadership, and Portfolio Management
        • Drive strategic planning and operations of the Community Intelligence Team including defining priorities, managing resources and budget, and performing ongoing governance to ensure work of the team aligns with broader Community Foundation goals
        • Oversee Impact Area Portfolios; use existing and new resources to monitor, measure effectiveness, and make adjustments to ensure individual Impact Area portfolio strategies, programs, initiatives, and partnerships align with CFGA strategies and goals
          • Monitor metrics including those in Impact Area Dashboard and evaluate existing programs and initiatives to measure value of efforts and adjusting, transitioning, retiring or packaging efforts for re-use where needed
        • Advance the vision, purpose, and story of CIQ across the Community Foundation, with donors and other external constituents
        • Work with Manager, Strategic Projects and Public Policy Specialist to design / build / launch new programs and initiatives
        • Oversee the implementation of programs and initiatives including budget management, staffing, annual planning, coordinating activities / people / partners, reporting, partnership management, resolving problems, communication, staff management, tracking metrics, and working with internal partners to execute events, etc.
        • Create and deliver thought leadership internally, to donors, and externally locally / nationally
      • Knowledge Management
        • Drive internal CFGA knowledge management efforts to become a learning center for donors and external community constituents
        • Monitor and support team operations, forming a cohesive partnership with the director, Resource Deployment, and other Foundation teams for maximize resources and effectiveness of all teams
        • Stay current and integrating industry best practices
        • Provide leadership and best practices to team members responsible for codifying and analyzing knowledge
      • Donor Engagement and Education
        • Partner internally and externally to connect, collaborate, and engage with high net worth individuals for purposes of conceiving and developing donor-driven programs that engage donors in the community and provide opportunities to connect with other philanthropists
        • Partner with Philanthropy team leaders to engage donors to expand and extend their giving to the Foundation with an emphasis on supporting Impact Areas
        • Provide relevant, timely, and provocative information that facilitates learning and engages donors to meet their philanthropic goals through CFGA
      • Strategic Partner Development
        • Serve as a connector and leader to develop relationships and partnerships that further the Community Foundation’s purpose and strategic goals



Minimum of 10 years’ professional experience related to the duties and responsibilities outlined in this profile; preferred experience in community-based and / or nonprofit organizations; former knowledge management and donor relations experience a plus.


      • Bachelor’s degree in related field required. Graduate degree or professional designation strongly preferred. Nonprofit and philanthropic experience a plus.


      • Experience and demonstrated results connecting, collaborating, and engaging with high net worth individuals for purposes of community engagement
      • Strong leadership, management, relationship building, influencing, negotiation, and conflict resolution skills, including the ability to work effectively across all levels of management and staff
      • Exceptional verbal and written communication, facilitation and presentation skills, with acuity for connecting Community Foundation donors with community causes
      • Ability to achieve results as a leader, adept at team building, facilitation and mentoring/coaching
      • Ability to organize and prioritize work and manage competing priorities for self and team members, and to use data in decision-making processes
      • Financial acumen for accurate and efficient budget management and decision-making
      • Proficiency in Microsoft Office Suite including Outlook, Excel, PowerPoint, and Word. Knowledge of project planning software a plus.

Next Steps:

To submit an application for this position, send an email letter of interest, resume, salary requirements and three references, including name, organization, position, professional relationship to applicant, phone and email address, to:

Community Foundation for Greater Atlanta
Subject line: Director, Community Intelligence

No phone calls or walk-ins please

Community Foundation for Greater Atlanta values diversity and inclusion; therefore we honor the diverse needs, strengths, voices and backgrounds of all individuals in our regional community.

Full Job Description

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